PRODUCTION TIMES

Products sold on CasaOmnia are not available in stock.

Each item sold is put into production according to the needs expressed by the customer during the order.

Upon receipt of the order from the customer, it will be sent to the manufacturing company that will communicate the expected date of departure.

CasaOmnia will publish this date in the order notes and the customer will receive an email notification.

Production times are generally 20/30 working days, but vary according to the manufacturers, models, sizes, colors and periods of the year.

Summer and Christmas holidays affect production and delivery times.

SHIPPING TIMES

Once the order is ready, it will be entrusted to a private courier who specializes in delivering the purchased product, chosen on the basis of dimensions, volumes, weight, type of goods and type of packaging.

Generally the shipping times for standard products (not too bulky and not placed on wooden pallets) are:

  • Approximately 1/2 working days for Italy
  • Approximately 2/4 working days for Europe
  • Approximately 3/7 working days for the rest of the world

For very voluminous products or placed on a wooden pallet the times are:

  • Approximately 4 working days for Italy
  • Approximately 4/7 working days for Europe
  • to be checked upon departure for the rest of the world

For each of our shipments a tracking code is available which will be shared (in the order and via e-mail) with the customer at the departure of the goods.

In some cases, in particular when the agreement with the manufacturer also provides for delivery to the customer, it is possible that the tracking code is not available, but a delivery will be made by telephone appointment.